Each piece from Field Notes Ceramics is made by hand and will naturally vary in form, texture, and finish. These variations are part of the character of handmade work and are not considered defects.
If your order arrives damaged, please contact us within 7 days of delivery with photographs of the item and packaging. We will gladly offer a replacement, store credit, or refund.
At this time, we do not accept returns or exchanges for reasons unrelated to damage.
If you have questions about a piece before purchasing, please feel free to reach out. We are always happy to provide additional photographs or information.